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gym

Gym & Fitness Studio KPIs

Gym & Fitness Studio KPIs: The Metrics Every Owner Should Track Running a gym or fitness studio means balancing memberships, classes, trainers, equipment, and customer experience — all while keeping

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November 13, 2025
Coffee Shop

Coffee Shop KPIs

Coffee Shop KPIs: The Metrics Every Café Owner Should Track Running a coffee shop looks simple from the outside — but behind the counter, it’s a mix of cost control,

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November 13, 2025
E commerce Shop

E-commerce Shop KPIs

E-commerce Shop KPIs: The Metrics Every Online Store Should Track Running an e-commerce store means navigating sales, traffic, ads, logistics, customer experience, and constant competition — all at once.The good

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November 13, 2025
retail

Retail Store KPIs

Retail Store KPIs: The Metrics Every Shop Owner Needs to Track Running a retail store isn’t just about having great products — it’s about understanding how customers move, what converts,

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November 13, 2025
restaurant

Restaurant KPIs

Restaurant KPIs: The Essential Metrics Every Owner Should Track Running a restaurant is one of the most dynamic businesses out there. Every day brings a mix of great guests, unexpected

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November 13, 2025

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Team Productivity KPIs

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Revenue Growth • Profitability • Cost Reduction • Retention • Productivity • Efficiency…

Free KPI Starter Pack

Download three ready-made templates (Excel + Google Sheets) to help you track essential KPIs from day one. Includes:

Find a perfect KPI's for your business

Diversity and Inclusion Index

Measures a company’s commitment to workplace diversity and inclusion based on employee demographics and policies.

Social Impact Score

Measures the effectiveness of a company’s social initiatives, including community engagement, ethical sourcing, and philanthropy.

Waste Recycling Rate

Measures the percentage of waste generated that is recycled or repurposed instead of being sent to landfill.

Energy Consumption per Unit

Measures the amount of energy consumed per unit of output (product, revenue, or employee).

Carbon Footprint

Measures the total amount of greenhouse gases (GHG) emitted directly or indirectly by a company, measured in CO₂ equivalent (CO₂e).

Cost of Downtime

Measures the financial impact of system downtime.

Server Response Time

Measures the time taken for a server to respond to a request.

Security Incident Rate

Measures the number of security incidents detected within a given period.

Bug Fix Time

Measures the average time taken to resolve software bugs or system issues.

System Uptime

Measures the percentage of time a system or service is operational and available for use.

Cost per Unit

Measures the average cost of producing one unit of a product.

Production Efficiency

Measures how effectively a manufacturing process converts inputs into finished products.

Downtime Rate

Measures the percentage of time production or operations are halted due to unplanned stoppages.

Defect Rate

Measures the percentage of defective products produced or delivered.

Return Rate

Measures the percentage of products returned by customers.

Supply Chain Efficiency

Measures how effectively a company manages the flow of goods from suppliers to customers.

Order Fulfillment Time

Measures the average time taken to process and ship an order.

Inventory Turnover

Measures how frequently inventory is sold and replaced within a period.

Productivity per Employee

Measures the average contribution of each employee to business goals.

Employee Engagement Score

Measures how engaged and motivated employees are within an organization.

Training Effectiveness Score

Measures the impact of employee training programs.

Cost per Hire

Measures the total cost associated with hiring a new employee.

Time to Hire

Measures the average number of days taken to hire a new employee.

Absenteeism Rate

Measures the percentage of workdays lost due to employee absences.

Employee Turnover Rate

Measures the percentage of employees who leave a company during a specific period.

Escalation Rate

Measures the percentage of customer support cases that require escalation to a higher support tier.

Support Ticket Volume

Measures the total number of customer support requests received over a period.

Customer Churn Rate

Measures the percentage of customers who stop doing business with a company.

Customer Retention Rate

Measures the percentage of customers who continue doing business with a company over a given period.

Average Resolution Time

Measures the average time taken to fully resolve a customer support ticket.

First Response Time

Measures how quickly customer service responds to an inquiry.

Net Promoter Score (NPS)

Measures customer likelihood to recommend a business on a scale of -100 to 100.

Customer Satisfaction Score (CSAT)

Measures customer satisfaction based on survey responses.

Retargeting Conversion Rate

Measures the percentage of retargeted users who complete a desired action after seeing an ad.

Average Session Duration

Measures the average time users spend on a website per visit.

SEO Ranking

Measures a website’s position on search engine results pages (SERPs) for targeted keywords.

Coming Soon: AI KPI Generator

Soon you’ll be able to generate custom KPIs for your business — based on your industry, goals, and team structure.